Support triage
Route support tickets and conversations by intent and urgency.
9 rows are filed under this pattern, 8 of them with code. Rows are listed as the catalogue orders them: official first, then rows with code, then by stars.
Filter and search them in the catalogue →
Rows marked “not Jev itself” or “shadow mode” stay listed, but they are not examples of deciding with Jev.
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Quickstart
The canonical first call: one support ticket, one Choice, one Score and one Noul in a single request, in Python, JS and cURL.
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ai-cookbook: Jev track
A graded course from a first call through each primitive, state shapes and criteria, to ticket triage and a multi-step workflow, mirroring all four official patterns.
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spring-ai-typesafe
A community Spring AI starter bringing typed decisions to Java, with a builder API over the three question types.
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jev-triage
Go command-line tool that sorts messages by urgency: one Jev request per message asks a choice of kind (bug, billing, feature request, account, other), a 0–3 urgency score and a noul on whether the sender sounds frustrated. Below 0.8 category confidence a message goes to a review-by-hand list.written by a model
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Example: three primitives in one request
A minimal first call asking a choice, a score and a noul together, annotated with the asymmetries that catch people out.
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Jev AI Use Cases
Walks through use case after use case — agent routing, an in-agent decision layer, ticket triage — each with a concrete option set and a sample response.
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Jev on AI/ML API
Another gateway route, notable because its endpoint path and request envelope differ again from both the native API and Cloudflare's.
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Jev on Cloudflare Workers AI
Workers AI binding and REST samples asking a noul, a choice and a score in one call, with the full response including per-answer confidence.
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Support-routing benchmark: 100 held-out cases
Compares Jev with Clef, Clef Flash, OpenAI's Decisions API and a GPT-6 Luna structured-output baseline on 100 held-out fictional support messages, each routed to one of five team labels; every case and recorded answer can be downloaded.